superbajj's Privacy Policy
This policy provides a full explanation of how your personal information is collected, processed, and kept secure.
superbajj ("we", "us", or "platform") places the highest importance on the privacy of its users. This privacy policy explains what information is collected about you when you use our website superbajj.cam, register, or use our services — how that information is used, who it may be shared with, and what your rights are.
You are requested to read this page in full. By using superbajj's services, you will be considered to have accepted the terms of this privacy policy. If you have any questions, you can contact us through our 24/7 live chat.
What Information We Collect
superbajj collects information in several ways. This information falls into two main categories — what you provide directly, and what our system records automatically.
1.1 Information You Provide
You provide the following information when registering an account and using our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password and security questions
- Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
- Identity document details (national ID card or passport — for KYC verification)
- Messages and attachments sent via live chat or email
1.2 Automatically Collected Information
When you use the superbajj platform, our servers automatically collect the following information:
- IP address and device identifier details
- Browser type, version, and operating system
- Date, time, and duration of site visits
- Pages viewed and links clicked
- Cookie and local storage data
- Information about which referral source you came from
How We Use Your Information
superbajj uses collected information only for specific and legitimate purposes. We never process your data for unnecessary purposes.
Account Management
Personal information is used to create, verify, and keep your account secure. Identity document details are required to complete age verification and the KYC process.
Financial Transactions
Payment information is used to process deposits and withdrawals. Secure transactions via bKash, Nagad, Rocket, and Upay are ensured.
Customer Support
Contact information and chat history are used to resolve your issues and answer your questions. Our 24/7 support team can view this information.
Security and Fraud Prevention
Collected information is analyzed to protect against unauthorized account access, money laundering, and fraud.
Service Improvement
User experience is analyzed to improve the platform's performance and features. Anonymous statistical data is used for this purpose.
Communications and Notifications
Your email and mobile number are used to send important account updates, transaction confirmations, and responsible gaming information.
Who We Share Information With
superbajj does not sell your personal information to third parties. However, information may be shared in certain situations where necessary to provide services.
3.1 Service Provider Partners
We work with trusted third parties for payment processing, KYC verification, cybersecurity, and technical infrastructure. These partners receive only the information necessary for their designated tasks and are required to comply with our privacy policy.
3.2 Legal Obligations
If disclosure of information is required under a court order, a legitimate request from a government authority, or applicable law, superbajj will comply with that request. Where possible, we will try to notify you in advance.
3.3 Business Transfers
In the event of a restructuring, merger, or acquisition of superbajj, user information may be transferred to the new authority. You will be notified in advance and given the opportunity to accept the new policy.
Cookies and Tracking Technologies
The superbajj website uses cookies and similar technologies to function properly. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for maintaining login sessions and ensuring the site's core functionality. They cannot be turned off.
Analytics Cookies
These cookies are used to analyze site traffic and user behavior. You can turn them off in your browser settings.
Preference Cookies
These cookies are stored to remember your language selection, theme preferences, and other personalized settings.
You can manage cookies from your browser settings. Keep in mind, however, that disabling certain cookies may cause some features of the site to stop working properly.
Data Security Measures
superbajj takes industry-standard technical and organizational measures to ensure the security of your personal information.
- SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
- Secure Server Infrastructure: Data is stored on secure servers where unauthorized access is prevented.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized staff can view the necessary information, and every access is logged.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Two-Step Verification: The option to add an extra layer of security to your account is provided.
However, complete security on the internet can never be guaranteed. While we take every precaution, you are also advised to use a strong password and keep your account details confidential.
How Long Information Is Retained
superbajj retains your information only for as long as necessary. The retention policy for specific categories of information is as follows:
- Account Information: For as long as the account is active and for an additional period after closure to meet legal and regulatory requirements.
- Financial Transaction Records: Retained for a defined period under financial regulations.
- KYC Verification Documents: Retained for a defined period in accordance with regulatory authority directives.
- Customer Support Communications: Until account-related matters are resolved and for service quality improvement.
- Analytics Data: May be retained indefinitely after being converted to anonymous form.
Your Rights
superbajj believes every user has the right to control their own information. You may exercise the following rights:
Right to Access
You can request to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any inaccurate information in your records.
Right to Erasure
In certain circumstances, you may request that your information be deleted, provided there are no legal obligations preventing this.
Right to Restrict Processing
You have the right to object to the processing of your information or to request that certain uses be restricted.
Data Portability
The right to receive your information in a structured, machine-readable format and to request its transfer elsewhere.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time.
To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable time.
Children's Privacy
superbajj's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
If it comes to our attention that a minor has created an account, that account will be immediately closed and the associated information will be deleted. Parents and guardians are requested to remain vigilant.
Changes to This Policy
superbajj may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised.
For significant changes, we will send a notification to your registered email. Continued use of the site after changes have been made will mean you have accepted the updated policy.
We advise you to review this page periodically so that you are always informed about the latest policy.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We are ready to assist you in your language — Bengali — 24 hours a day.
Get Privacy Support
Our team is always here for any questions about your information.
Related Policies
You are encouraged to read our other policies and terms as well.